Frequently Asked Questions

No. All our lenses are cosmetic, with no vision correction (plano/0.00), designed solely to change the colour of your eyes. They do not correct short-sightedness, astigmatism or any other vision problems.

We offer three diameters: 14.0mm, 14.2mm and 14.5mm. The larger the diameter, the stronger the “big eye” effect. If it’s your first time wearing coloured lenses, we recommend starting with 14.0mm or 14.2mm for a more subtle, natural result. You can filter our lenses by diameter directly from the “By Diameter” menu.

When used correctly, they are safe. The risk comes from improper use: not respecting the replacement schedule, sleeping in your lenses, sharing them or not cleaning them. Please read our Instructions for Use page before wearing them for the first time.

It depends on the line: Siesta lenses last up to 6 months after opening; the Series (C, FA, Mi, Hi) and Halloween lenses, 12 months. The exact replacement period is always shown on each product page, in the technical specifications section.

We process orders within 1 to 3 business days. Standard shipping: €4.49, delivered in 2 to 5 business days to France and in 3 to 8 business days to the rest of the European Union. Express shipping (France only): €9.99, delivered in 1 to 2 business days after dispatch. Free shipping on orders from €50.

You have 14 days to return any product, but for hygiene reasons we only accept returns of lenses in sealed, intact packaging. If the packaging has been opened, returns are no longer possible — except in the case of a defective product. Full details in our Refund Policy.

Yes, as long as you respect the maximum recommended daily wearing time and never sleep in your lenses (unless the product specifically states otherwise). We recommend giving your eyes a day of rest from time to time.

We do our best to make the photos accurate, but the final result varies depending on your natural eye colour — the same lens can look different on dark eyes and on light eyes. Our product descriptions indicate which eye types each shade works best on.

Yes, we ship throughout the European Union, including the islands. Availability and the exact cost for your country are confirmed automatically at checkout.

Get in touch through our contact page — we’ll reply as quickly as possible.